Applies to the software products published by Intelligentsoft Ltd
Version 1.0 · September 2026 · sales@intelligentsoft.co.uk
This agreement is between you and Intelligentsoft Ltd, a company registered in England and Wales (company number 17452609), whose registered office is at 27 Arnesby Avenue, Sale, England, M33 2NJ ("we", "us"). We publish the software products sold through intelligentsoft.co.uk ("the Software"); the product you are installing is identified in the installer and on its product page. By installing or using the Software you accept these terms. If you do not accept them, do not install or use the Software.
We grant you a personal, perpetual, non-exclusive, non-transferable licence to install and use the Software on the number of devices stated for your product on its product page and in the checkout (for TS Converter: 3 devices per licence key). You may use the Software for private or internal business purposes.
You may not: resell, rent, lease, sublicense or distribute the Software or your licence key; share a licence key with people outside your organisation; reverse engineer, decompile or disassemble the Software except where such restriction is prohibited by law; remove or alter any copyright or proprietary notices; or bypass, disable or attempt to defeat the activation system.
The Software, including its source code, structure, organisation and visual design, is owned by us and protected by copyright and other laws. We reserve all rights not expressly granted to you.
Each device needs a one-time online activation. The Software connects to the internet only for activation, deactivation and update checks; beyond that it works offline. You may deactivate a device from within the Software to free a seat, which additionally removes the activation record we hold for that device (see Part B).
We may release updates, patches or new versions. Updates we make available to you are covered by this agreement unless they come with their own terms. We are not obliged to provide updates or to keep any particular feature available.
The Software includes third-party components that are distributed under their own licence terms. Those terms govern those components and prevail over this agreement where they conflict.
The Software converts, downloads and edits files at your request. You are solely responsible for ensuring that you have the right to access, convert, copy, download or use any content you process with the Software, and for complying with copyright law and the terms of service of any source you download from. Do not use the Software to infringe the rights of others.
To the maximum extent permitted by law, the Software is provided "as is" and "as available", without warranty of any kind, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Software will be uninterrupted or error-free, or that it will convert or download every file or stream successfully.
To the maximum extent permitted by law: (a) we are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of data, profits, business or goodwill, however caused; and (b) our total aggregate liability arising out of or relating to the Software is limited to the amount you actually paid for the licence. Nothing in this agreement excludes or limits any liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.
If you are a consumer, nothing in this agreement affects your statutory rights. Digital content must be as described, fit for purpose and of satisfactory quality. Where you purchase and start downloading or installing the Software within the statutory cancellation period, you expressly consent to immediate supply and acknowledge that you lose the right to cancel that purchase once the download or installation has begun. If the Software is faulty, contact us and we will repair, replace or refund it in line with your statutory rights.
This agreement terminates automatically if you materially breach it. On termination you must stop using the Software and delete all copies. Sections 4, 8, 9, 10 and 13 survive termination.
This agreement is governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, without affecting any mandatory consumer protections in your country of residence.
We may update this agreement for future versions of the Software. The version in force when you install or update applies to that installation, and continued use after an update means you accept the updated terms. The current version is published at intelligentsoft.co.uk/terms/.
Our licence server records three things: your email address; a machine identifier for the device you activate; and the date and time of activation. The machine identifier is a one-way hash generated from hardware identifiers such as the CPU and mainboard serial numbers. It is a device identifier: it tells us which physical machine holds a seat. It is not a scan of your files, your activity or your network traffic.
We use this information only to manage your licence (verify ownership, support reinstalls and device changes, enforce the licence terms) and to provide support. Our lawful basis is performance of our contract with you (UK GDPR Article 6(1)(b)).
If you use our feedback form or email us, we receive the name, email address and message you provide, so that we can reply.
Payments are handled by our payment provider, which acts as the merchant of record, collects any applicable VAT or sales tax, and is responsible for that data. We never see or store your card details.
We do not collect IP addresses, usage analytics, location data, or any advertising or cross-site tracking identifiers through the Software. Our website uses no advertising or profiling cookies. We do not sell or share your data for marketing.
We keep your activation record for as long as your licence is active. If you deactivate a device, or ask us to delete your data, we remove the record (and the licence history we hold for you); the licence then no longer activates on your machines.
Under UK GDPR you have the right to access, correct and delete your personal data and to object to its processing. Contact sales@intelligentsoft.co.uk from the address concerned and we will confirm and act, normally within one month.
If you are unhappy with how we handle your data, you have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk. We would appreciate the chance to put things right first.
The full privacy policy is published at intelligentsoft.co.uk/privacy/.